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  1. RETURN POLICY

    Last updated May 22, 2024

    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

    RETURNS

    All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS

    To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

    MASTERSEW CLASSES

    Attn: Returns

    162 Bessie Turnpike

    162 Bessie Turnpike Washington, DC 20013

    Washington, WA 20013

    United States

    REFUNDS

     

    After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

     

    EXCEPTIONS

    For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

    QUESTIONS

    If you have any questions concerning our return policy, please contact us at:

    564.865.2046

    admin@pvpronow.com